How AI Application is Impacting the Future of IT

According to a 2020 survey by Tata Consulting Services, in 12 out of the 13 major industry verticals, IT is the most frequent user of AI and more than 46% of IT organizations at large corporations have incorporated AI into their work portfolios.

Just like any type of technology, AI comes with its own risks. However, as AI continues to evolve and expand, circumstances like the pandemic have made the benefits clear in the world of IT. 

How are the applications of AI currently poised to impact the future of IT? Thought leaders from Moogsoft and InterVision provide insights on how AI applications are already allowing IT teams to increase effectiveness and add business value:  

AI in a Self-Healing IT Infrastructure

Imagine you’re running late and sprinting through a busy airport to catch a plane. Your heart rate has dramatically increased and when you get settled on the plane, it won’t go back to its normal rate. This soon could turn into a fatal problem. In this instance, the body should be trained to heal on its own and get back to its normal rate. In this way, the body is similar to a self-healing IT infrastructure, which allows IT teams to quickly get back on track by fixing issues before they become a million-dollar problem.

When a system shuts down due to software malfunction for an extended amount of time, that company loses an average of $301,000-$400,000 per hour. IT and DevOps practitioners, now more than ever, must do whatever they can to keep systems up and running and stay under budget. The pressure is on, but if they don’t have access to the proper tools and technology, this makes their job extremely difficult. Through automating the incident management process, a self-healing IT infrastructure allows IT professionals to boost their productivity and focus on building new products and developments which in return will increase revenue.

“The idea of a self-healing IT infrastructure doesn’t have to be a distant vision,” explained Adam Frank, VP of Product and Design at Moogsoft in a recent piece for “In fact, the democratization of cloud computing and advanced data science has put the required observability technology within reach of teams of any size with any budget.” 

In the article, Frank goes on to explain the biggest advantage of using AI in IT: it allows developers to operate less and innovate more. IT teams, just like the rest of us, have faced many challenges this past year. The more that can be taken off their plate, the more effectively they can do their job. A self-healing infrastructure is a prime example of AI opening endless doors for the IT industry.

AI in Data Cloud Management

Another way AI is positioned to make IT teams more effective is the use of this technology in data cloud management.

“Data intelligence, or the use of data to glean useful information, allows a business to both increase revenue and their position in the market,” explained Jeff Ton, Strategic IT Advisor at InterVision, in a bylined article for InformationWeek. “But the continual multiplication of data and its sources are making an already substantial challenge even more laborious. [The] emphasis on data is where artificial intelligence (AI) can play an especially useful role.”

Ton goes on to explain how AI can accelerate business time to value. “By leveraging the cloud and AI for the storage, collection and analysis of data, a business can monetize information in a fast, effective manner. The cloud is perfectly positioned to assist organizations in AI because of its unique ability to provide businesses with flexibility, agility, scalability and speed that other models of infrastructure simply can’t achieve at the same level. If the core of a business isn’t managing a data center, then the cloud is all the more appealing, since it allows IT teams to focus on the value-driving projects that will truly make a difference for employees and customers. AI is one of many innovations to get there, and the cloud is the foundation upon which to enable AI to do its work.” 

The use of artificial intelligence within the IT sector and other industries is only going to grow with the global value of the AI market expected to surpass $89 billion annually by 2025. Want to join the conversation around the future of artificial intelligence? Contact Lindsey Groepper at BLASTmedia to find out how our team can help!

SaaS Leaders Weigh in on the Future of AI in the Workplace

With its rapid growth partnered with powerful capabilities, artificial intelligence — also known as AI — can be divisive. Some fear a not-so-distant takeover with robots replacing human workers, driving up unemployment or driving down wages. On the contrary, many CIOs and other business leaders recognize the need for AI applications to assist with more technical projects and to keep pace with competitors. According to Gartner, the number of enterprises implementing artificial intelligence grew 270 percent in the past four years and tripled in the past year.

SaaS Leaders See Benefits of Implementing AI

While AI has presented some significant challenges for business leaders, it has also opened the door to a lot of opportunities. Story-mining sessions with our B2B SaaS clients uncovered a number of ways that AI is adding to — not hindering — human productivity and automating mundane tasks. Using our clients’ expertise, our team secured coverage in media outlets including Forbes and VentureBeat.

Here are few benefits SaaS leaders anticipate businesses will see from implementing AI technology:

1. Improved Software Testing Efficiency

As Tamas Cser, CEO of Functionize shared in an interview with VentureBeat, “software testing has endured … a ‘QA winter’. This means developers and testers still maintain tests the same way as they did in the early ages of the internet.” Functionize aims to change that. The SaaS solution integrates with DevOps platforms. It then uses virtual machines to execute tests across operating systems to reduce test time creation and maintenance.

2. More Time for IT Professionals to Strategize

Moogsoft CEO, Phil Tee also sees AI as an opportunity for improved efficiency. As Tee shared with Forbes, “when AI works in tandem with the human mind, a new type of proactive work is possible—one in which professionals have dedicated time to strategically improve products and drive the business forward.”

3. A More Human Sales Process

It may sound counterintuitive, but co-founder Micha Breakstone insists there are ways that AI can help humanize the sales process — ultimately making sales more human. In a recent piece for Forbes, Breakstone focuses on the conversational aspects of salesmanship, explaining that when you use AI to “deconstruct a conversation into its core semantic and prosodic building blocks, interesting patterns begin to emerge.” Those patterns, according to Breakstone, can be used to improve the sales process.

Do you have a perspective that you would like to share about artificial intelligence? Reach out to Lindsey Groepper to find out how BLASTmedia can help you join the conversation.