Remote work

3 Remote Work Lessons from Contact Centers

By | Client Successes, Industry Perspective | No Comments

Since March, millions of Americans accustomed to spending their workdays in office buildings have instead been forced to work from home. While many industries have struggled to cope with a remote work environment, contact centers, with their sizable tech stacks, have stood out as an example of businesses using the pandemic to reassess their core operations. The era of the virtual call center is upon us.

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How PR Can (and Can’t) Support a Customer Summit

By | B2B PR Insights | No Comments

Customer summits are the pinnacle of the year for many SaaS brands. Even now, we’ve seen user conference after user conference go virtual to ensure the show goes on. And with any well-planned customer summit comes a full-fledged marketing campaign, with various email pushes, digital promotions and personal touchpoints, all encouraging those valuable customers to walk through the door…

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New Accolades Support BLASTmedia’s Place as Leading PR Agency for B2B Tech and SaaS

By | Company News | No Comments

(INDIANAPOLIS – October 1, 2020) – BLASTmedia, the only PR agency dedicated to B2B SaaS, ranked sixth on the Indiana Chamber of Commerce’s list of Best Places to Work in Indiana and received a Pinnacle Award from the PRSA Hoosier Chapter for work in media relations. Recognition by these two groups demonstrate the strength of BLASTmedia’s culture and the work executed on behalf of B2B SaaS companies.

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